Lunch and Learn: How to set up and grow your e-commerce business

Are you ready to take your e-commerce business to the next level?

In this Lunch and Learn, Lauren Grant shares strategies and insights necessary to set up and grow a successful online store. She explains how maintaining high quality and excellent service isn't just for physical stores.

Learn how to 'walk the floor' of your online store, ensuring that every aspect of your e-commerce site runs smoothly and efficiently. She also dives into how to implement and benefit from rapid experimentation, using your online store as a litmus test for new ideas and strategies.

Lauren has nearly 15 years of experience in e-commerce and started her journey at a small start-up, running websites and heading up online merchandising.

Since then, she has worked for a designer handbag company, led e-commerce for a well-known charity and then joined Vodafone in 2022. Among some incredible professional achievements are re-platforming web shops, growing online revenue and channel share and launching one of the first charity postal donation initiatives.

As a mum of two spirited girls, working in digital is so important for Lauren to champion, both women in the tech industry and female-run businesses so that they benefit from the great work happening in these areas.

Topics covered in this session

• Discover how to manage and maintain your online store's quality just like a physical store

• Find out the importance of failing fast and how to benefit from experimentation by using online as your litmus test

• Unlock the key to simplicity and not overcomplicating your online customer experience

This webinar is part of a series for business.connected. Check out the other events

Free video training, exclusive offers and workshops

The business.connected hub is a free online training programme of workshops, webinars and e-learning modules designed to help businesses go digital and adopt new technology. Take me to the hub now