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Lunch and Learn: Never miss an opportunity to engage with your community

David Glenwright
David Glenwright
Head of Training & Special Projects
JC Social Media

Posted: Mon 5th Jul 2021

Watch back: Never miss an opportunity to engage with your community

From Instagram comments to private messages on Facebook, there are a lot of ways in which your community can interact with you on your social media platforms. An unanswered question or an ignored review may not seem much, but it could easily lead to lost sales and opportunities.

There is however a solution in the form of Facebook Inbox - a single dashboard to help you manage and even automate all of your conversations across Facebook and Instagram.

Watch back this webinar to hear, She Means Business trainer David Glenwright, provide a demonstration of this free-to-use community engagement platform. David explains how to navigate Facebook Inbox, shows where all the features are located and suggest some top tips for staying on top of your conversations with ease. 

Key takeaways from this recording:

- Where to find and work your way around Inbox

- What automation features are available and how to enable them

- How best to manage public and private conversations with your community

 
David Glenwright
David Glenwright
Head of Training & Special Projects
JC Social Media
 
David is JC Social Media’s head of training services and one of the UK’s leading authorities on social media. He is incredibly passionate about social media best practices and helping others get the most out of their efforts. David will liaise with you to ascertain exactly which social media marketing skills you need and create a bespoke training session. David researches your company, its sector, competitors and the target audience to ensure everything you learn will have maximum benefit to your business. Whether you’re looking to launch a new brand, build your online reputation or explore new lead-generation avenues, David is the man to help. David is also an accredited Facebook She Means Business trainer and has passed his Twitter Flight School examination with flying colours!