Lunch and Learn: Grow your business with strategic planning

In this Lunch and Learn webinar, Peter Karran, director of Practical Service Improvement, explains how to plan and control your business through the economic crisis. Peter shares how you can plan strategically by using a policy deployment x-matrix and visual performance management.

As a mentor, Peter helps small business owners substantially increase profit and cash from their business. He starts with assessing and then increasing competitiveness. His firm Practical Service Improvement evaluates small business performance across five key themes: quality, price, delivery, value proposition and ethics.

Key takeaways from this session:

• Learn how to achieve your desired results, including creating more profit and generating cash

• Discover how to build a culture of controlled change and experimentation

• Find out how to grow your business even in financially challenging times