How small businesses can leverage AI for growth
Posted: Thu 27th Mar 2025
In this Lunch and Learn, Polly Dhaliwal, Enterprise Nation’s chief operating officer, explores practical ways small businesses can adopt AI to streamline operations, better interact with customers and scale effectively.
Following the success of her previous session, Polly returns with deeper insights and real-world examples of how start-ups and small businesses are using AI beyond the basics.
DM Polly on the platform and she can weave this into the session.
Topics covered in this session
AI for small businesses – beyond the basics: How small businesses are integrating AI into their daily operations, and the most accessible tools for getting started.
Real-world case studies and tools: Start-ups and SMEs that have successfully implemented AI in marketing, sales and customer service. See what's working and how to apply it to your own business.
Overcoming AI challenges and scaling with confidence: Addressing common barriers (cost, skills, team buy-in), and a step-by-step guide to choosing and implementing AI tools that fit your business.
About the speaker
As chief operating officer at Enterprise Nation, Polly leads efforts to support over one million small businesses every year.
With experience in product development, operations and growing communities, she's passionate about simplifying journeys for businesses and supporting entrepreneurs to thrive in a competitive landscape.
She's also a published author, a podcast host and an advocate for innovation in small business growth.
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