Learn how to use customer relationship management (CRM) systems to build relationships that increase customer loyalty and win you repeat business.

How to build customer loyalty

Webinar

 explains how you can supercharge your business by using a CRM system to build long-term customer relationships and drive repeat sales. You'll also hear tips on how to establish a foundation of customer loyalty.

Gosia is the co-founder of OnePageCRM, an action-oriented CRM tailored to a small business's needs. With over 15 years of entrepreneurial experience, she's all about 'getting things done'.

Her passion lies in driving real results, fuelling efficiency and nurturing growth in professional and personal realms.

Tech Hub: Recommendations and resources to help small businesses adopt new technology

Make your small business more productive with the free Tech Hub tool

Get tailored recommendations, join virtual workshops, connect with expert advisers and find practical resources. 

Tech Hub: How to build customer loyalty

Discover how to use customer relationship management (CRM) systems to build long-term customer relationships.

Enterprise Nation has helped thousands of people start and grow their businesses. Led by founder, Emma Jones CBE, Enterprise Nation connects you to the resources and expertise to help you succeed.

Tech Hub Ireland: Practical support to help Irish small businesses adopt technology

A critical part of Enterprise Nation’s strategy to equip Ireland’s small businesses with the tools they need to grow.

Karla is the associate programmes manager at Enterprise Nation; she is responsible for providing support across the various projects. She has a degree in Political Science and a MSc in Public Policy and Administration from London School of Economics and Political Science (LSE). Her background is in project management in the public and private sector in Peru, and international organisations. Karla is passionate about helping the most vulnerable communities and having a positive impact in the lives of small business owners.

Associate Programmes Manager

Harrow Digital Bootcamp

Welcome to the Harrow Digital Bootcamp group! This community is dedicated to participants of the bootcamp.

Lyndsey works as a digital strategist and Shopify partner, helping artisan businesses to thrive online by elevating their conversion rates and user experience. She&apos;s also the founder of <a href=&apos;https://artisanfounder.com/&apos; target=&apos;_self&apos;>The Artisan Founder online Directory &amp; Podcast</a>.
Her entrepreneurial journey began over 20 years ago in commercial photography, laying the foundation for a career marked by a diverse range of creative and business achievements.
She established a successful photographic studio, developed highly regarded commercial photography e-courses for a global business audience, and built the industry-leading photo backdrops brand Photo Boards®.
Alongside these ventures, she&apos;s co-founded two homeware and gift shops, two coffee houses, and established multiple e-commerce stores serving wholesale and retail customers.
Lyndsey’s expertise has led her to serve as a guest expert for prominent organisations including Etsy, Folksy, Time Inc., and Vodafone Business.
Amidst the pandemic’s impact on retail and hospitality, Lyndsey embraced a slower, more intentional lifestyle from her cottage in the countryside. With her industry connections and extensive experience, Lyndsey now guides other businesses as a digital consultant, helping creative brands define and achieve their own visions of success.
She is pursuing her passion for championing craftsmanship through <a href=&apos;https://artisanfounder.com/&apos; target=&apos;_self&apos;>The Artisan Founder Directory and Podcast</a>, celebrating the finest artisan products, places, and experiences worldwide, and hosts e-courses and coaching at <a href=&apos;https://academy.artisanfounder.com&apos; target=&apos;_self&apos;>The Artisan Founder Academy</a>. Follow her musings in her weekly newsletter titled Notes from Under The Walnut Tree.

Founder

Align Your Brand Identity

Your brand identity is already in place, but does your website fully capture the craftsmanship and passion behind your products?

I work with founders who are feeling a disconnect between their product and their website.

In this coaching session designed for artisan businesses, we’ll focus on refining and enhancing your brand’s visual and narrative identity to ensure it communicates the right message and feeling to your ideal customers.

We’ll work together to bring subtle improvements through 

Digital Services: 
With over 20 years of experience in digital transformation, product management, delivery, AI, and agile coaching, I help organisations solve complex challenges and create impactful digital solutions.&nbsp;
I specialise in:&nbsp;
<ul>
<li>Creating Products Customers Want: By focusing on customer behaviour, I develop solutions that engage and drive satisfaction.&nbsp;</li>
<li>Boosting ROI and Efficiency: I streamline operations and simplify offerings to unlock business value and growth.&nbsp;</li>
<li>Promoting Collaboration: I foster transparent partnerships that lead to results.&nbsp;</li>
<li>Team Upskilling: I mentor and coach teams to excel in fast-paced environments.&nbsp;</li>
<li>Successful Project Delivery: I ensure timely, high-quality project outcomes.</li>
<li>Team Upskilling: I mentor and coach teams to excel in fast-paced environments.</li>
</ul>
I’ve led cross-functional teams across different sectors and industries, aligning strategies with business goals and driving performance improvements.&nbsp;
Well-being Services: 
In today’s fast-paced world, it’s easy to lose balance. As a Bach Foundation Registered Practitioner (BFRP), I guide individuals toward emotional harmony using Bach Flower Remedies, including the well-known Rescue Remedy. These natural remedies address emotions and moods, helping restore well-being. My holistic approach supports personal transformation.

Digital consultant

Aleksandra Puxley

Digital Services: 
With over 20 years of experience in digital transformation, product management, delivery, AI, and agile coaching, I help organisations solve complex challenges and create impactful digital solutions.&nbsp;
I specialise in:&nbsp;
<ul>
<li>Creating Products Customers Want: By focusing on customer behaviour, I develop solutions that engage and drive satisfaction.&nbsp;</li>
<li>Boosting ROI and Efficiency: I

How to build customer loyalty

Topics covered in this session

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