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PODCAST

Buyerology: Understanding B2B buyers to sell better

Stephen Morris
Stephen MorrisWhy Digital

Posted: Tue 21st Jan 2025

How does understanding the role and psychology of professional buyers help you sell better? Find out from professor of Buyerology, Karen Green.

Karen is a retail sales expert, keynote speaker and best-selling author. I wanted to talk to Karen about her latest book – Buyerology – and how understanding buyers helps us sell better.

She started her career as a professional buyer – for Boots and Tesco – before moving to the other side of the table. Since then, she has also used her experience to help business owners sell to professional buyers.

With Buyerology, however, Karen has created an approach to help you sell to all kinds of people (not just those who do it for a living). This approach can also be applied to all kinds of selling, such as career development, making it a fundamental part of executing your business plan.

Listen to this episode to find out:

  • The surprising lengths professional buyers go to to gain leverage

  • How to not sell

  • When you should start building your leverage and power for sales conversations

  • How you can use the BUYER framework to sell yourself

  • The hardest thing to do in a negotiation

Also referenced in this episode: Never Split The Difference by Chris Voss.

Relevant resources

Stephen Morris
Stephen MorrisWhy Digital

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