Connect with Michelle Spaul of Delta Swan for small business support on Enterprise Nation

Connect with Michelle Spaul to grow your entrepreneurial network of start-ups and small business owners on Enterprise Nation.

Michelle Spaul, Delta Swan | Enterprise Nation

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Michelle Spaul

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With 30+ years in the industry working with household names like Rolls-Royce and unfamiliar giants such as Allied Signal, I have built broad business experience and skills. As a result, I know many areas such as product/service design, commercial and leadership.

I struck out as a consultant about five years ago and am building my practice. I focus on Customer Experience Management which engages with all disciplines. I can help with most aspects of the Growth Action Plan.

Customer Experience Consultant

As Enterprise Nation's small business community manager it's my job to make sure our small business members find the support they need, fast. I guide entrepreneurs through every stage of their user journey, matching them with the resources they need to start and grow their businesses, and ensuring a seamless platform experience. 
I've worked in customer and B2B support for over 20 years and also managed a small business for many years, so I fully understand the challenges involved. 
I love meeting small business owners and aspiring entrepreneurs and hearing their success stories. Connect with me and tell me more about you and your small business.

Small Business Community Manager

Meet the entrepreneur bringing high quality India-inspired food to the grab-and-go market

In just three years Atcha has gone from street food circuit to Selfridges

My motto in life and work is 'Meet people, make friends, and help them.' Getting to know people is the best way of finding out what makes them tick in terms of goals, ambitions, dreams, interests and life in general. I help people by listening to what they need, suggesting ideas, sending links, making introductions, adding value, and offering relevant products and services, where appropriate. When friends have a problem, I love to help them fix it.
My varied portfolio career means I have knowledge, experience and contacts in many fields. I am an expert in book publishing, media, mentoring, writing, editing, marketing, crowdfunding, sponsorship, social enterprise and commercial start-ups.
I'd love to get to know you better, so I can help you get to where you want to be.
Career highlights: • Book trade professional since 1990 • Consultant Producer, YOU'RE BOOKED! (ITV book series) • Pioneer, World Book Day UK • Research Director, StoryCode (online recommendation engine for fiction, featured on BBC TV’s DRAGONS’ DEN)
Current roles: • Founder, CopyGhosting Publishing Services (editorial, marketing, PR &amp; digital agency) • Editor &amp; Development Executive, Insight Film Festival • Founder, Jolabokaflod CIC (promoting Icelandic 'Christmas book flood' tradition) • Director of Crowdfunding, CrowdPatch CIC: free crowdfunding platform for social enterprise • Founder, The Wisdom of Coffee: a network for Meetup gatherings &amp; a community that shares best practice about business, enterprise &amp; alternative finance) • Founder, Smart Crowd Productions: integrated arts, media, business &amp; alternative finance production consultancy • Director: Corporative Sponsorship, SMGlobal Catwalk, Inc: global fashion events brand • Social entrepreneur, 12R Prizes: solving social issues and commercial problems via sponsored cash-prize comptetions • Mentor, Founders and Mentors: networking platform, comprising forum, communities and courses for mentors to help pre-launch founders launch start-ups successfully • Social entrepreneur, 12Ronnies: hub that provides founders, inventors and creatives a toolkit for launching a startup successfully • Co-founder, CrowdMall: virtual shopping centre for ideas that do not yet exist
Charities: • Chairman, Seeds Creatives (charity): runs the ‘Artist in Your Own Residence’ collaborative network mentoring scheme for creatives in all disciplines • Director, Arts Centre Group (charity): membership organisation for arts &amp; media professionals
Committees: • All-Party Parliamentary Committee for Crowdfunding (chair: Barry Sheerman MP): meets quarterly at the House of Commons
Author: • Six published books • Two books in progress

Serial entrepreneur

Pre-launch founders, inventors & creatives

Signposting for advice, tools and resources for members wanting to start turning an idea into a business.

I am a Junior Data Scientist at GFAIVE, an innovative startup focused on helping retailers create ideal product mixes by relying on demand forecasts and simulations. Having spent 10+ years in fashion retail analytics and assortment management, I understand both — what industry players struggle with and how new technologies can help with these struggles.
The truth is, no retailer would turn down reliable data insights and forecasts to go blindly into new collection planning. So, my goal is to ensure the data our products and services provide is of the highest accuracy.
The combination of retail industry and technical background allows me to come up with creative solutions to data-related problems. Whether it’s improving the accuracy of our demand forecasts or simulations — I always consider what is the best way to help retailers reduce costs, boost sales, and maximise profits.

Data Scientist

Smart Demand Forecasting

GFAIVE’s team can help you improve inventory availability for in-demand items and reduce overstock situations. How? By leveraging data science capabilities to predict demand.

Merchandisers always look for demand patterns so that they can plan accordingly to maximise revenue and margin targets. With our service, you no longer have to base these decision on gut-feelings. Instead, start relying on internal and external data to drive your strategy.

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Michelle Spaul

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