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WEBINAR

Why customer focus is so important to your business

Paul Clayton FISM
Paul Clayton FISMHealdi Business Improvement Consultancy

Posted: Thu 4th Apr 2024

In this Lunch and Learn, Paul Clayton, a business development consultant with over 30 years' experience in senior sales and management roles, explains why and how customer focus is the route to success for your business. 

You likely believe you deliver a great experience to your customers, but do they hold the same view?

Topics covered in this session

  • How to truly understand your customer

  • The benefits of customer focus for you and your customers

  • How to create a customer-orientated mindset

Relevant resources

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Paul Clayton FISM
Paul Clayton FISMHealdi Business Improvement Consultancy
I am a sales coach, mentor & trainer helping businesses to . I believe that if you want your business to grow, your customers must be the focus of everything that you do, through the continuous improvement of your people, processes & profits

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